Terms & Conditions
These terms and conditions ("Terms") set out the agreement between you ("the customer", "you") and UKwallpanel ("we", "our", "us") when you purchase decorative MDF wall panelling or other products from our website. By placing an order you agree to these Terms.
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1. Orders
- All orders are subject to acceptance and availability.
- Once you place an order, you will receive an order confirmation by email.
- Contract is formed only once we dispatch your goods.
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2. Prices and Payments.
- All prices are shown in GBP (£) and include VAT (where applicable)
- We accept payments by Visa, Mastercard, Stripe.
- Payments must be made in full before dispatch.
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3. Shipping and delivery
Delivery options, timescales, charges are set out in our Shipping Policy.
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4. Returns and Refunds
- You have the right to cancel your order within 14 days of receiving your goods, under the Consumer Contracts Regulations 2013
- Returned goods must be unused, uninstalled and in resalable condition.
- Full details are in our Refund and Returns Policy
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5. Faulty or Damaged goods
- If returns arrive damaged or faulty, you must notify us within 48 hours with photos.
- We will arrange a replacement, repair or refund.
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6. Product infromation
-We make every effort to display products accurately; however, colour, grain and finish may vary slightly due to the nature of MDF and digital displays.
- Panel sizes and specifications may have slight tolerances.
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7. Limitation of Liability
- We are not liable for indirect, incidental, or consequential losses, including lost profits arising from the use of our products.
- Our liability is limited to the value of the goods purchased.
- Nothing in these terms excludes liability for death or personal injury caused by the negligence, fraud, or any matter which cannot be excluded under UK Law
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8. Privacy and data protection.
- We process data in accordance with out Privacy policy and applicable UK data protection laws
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9. Governing law
-These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.
Terms & Conditions - the basics
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What to include in the T&C document
Generally speaking, T&C often address these types of issues: Who is allowed to use the website; the possible payment methods; a declaration that the website owner may change his or her offering in the future; the types of warranties the website owner gives his or her customers; a reference to issues of intellectual property or copyrights, where relevant; the website owner’s right to suspend or cancel a member’s account; and much, much more.
To learn more about this, check out our article “Creating a Terms and Conditions Policy”.